Cisco Systems WFM Manual de Instalação descarregar pdf (Página 39)

Configuring WFM

October 2007 39

Step 6. Specifying the CTI Server

To specify the CTI server:

1. From the CTI Server window (Figure 11), add one or more CTI servers by

completing the following steps.

Figure 11. CTI Server

a. Click Add. The Enter IP Address and Port dialog box appears (Figure 12).

Figure 12. Enter IP Address and Port

b. Enter the CTI server IP address and port, then click OK. The dialog box

closes and the new IP address and port appear in the CTI Servers list.

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Cisco Systems WFM Manual de Instalação Página 39