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5-6
User Guide for Internetwork Performance Monitor
OL-11291-01
Chapter 5 Working With IPM From the CiscoWorks Homepage
Viewing IPM Server Information
Figure 5-5 Console Log File Page
Viewing the Troubleshooting Log for IPM
You can display the troubleshooting information for IPM. This log contains information that might be
requested by Cisco customer support personnel.
To view troubleshooting information for IPM select Internetwork Performance Monitor > Admin >
Server Info > Troubleshooting Info in the CiscoWorks homepage.
The IPM Server Troubleshooting Info page (Figure 5-6) appears.
- Text Part Number: OL-11291-01 1
- CONTENTS 3
- Contents 4
- B IPM Command Reference B-1 8
- Audience 9
- Conventions 9
- Product Documentation 10
- Obtaining Documentation 11
- Documentation Feedback 12
- Submitting a Service Request 14
- Overview of IPM 17
- Key Terms and Concepts 18
- How Does IPM Work? 19
- Client/Server Architecture 19
- New Features in IPM 2.6 21
- New Features in IPM 2.6 22
- Getting Started With IPM 23
- Starting IPM Client 24
- Figure 2-2 IPM Main Window 26
- Defining a Source Device 30
- Defining a Target 32
- Defining a Collector 34
- Step 7 Click OK 43
- Understanding Next Range 48
- Understanding Previous Range 48
- Printing IPM Statistics 49
- Exiting the IPM Client 50
- Defining a DHCP Operation 52
- Step 6 Click Add 53
- Viewing Statistics for DHCP 54
- Defining a DLSw Operation 55
- Viewing Statistics for DLSw 57
- Defining a DNS Operation 58
- Viewing Statistics for DNS 59
- Defining an HTTP Operation 61
- Viewing Statistics for HTTP 63
- Defining an FTP Operation 65
- Viewing Statistics for FTP 67
- Defining an IP Echo Operation 69
- Step 7 Click Add 74
- Viewing Statistics for SNA 81
- Defining a TCP Operation 83
- Viewing Statistics for TCP 85
- Defining a UDP Operation 86
- Viewing Statistics for UDP 88
- Modifying IPM Components 95
- Viewing Source Properties 96
- Working With Target Devices 97
- Viewing Target Properties 98
- Adding a New Target 99
- Deleting Targets 99
- Working With Operations 100
- OL-11291-01 101
- Working With Operations 101
- Viewing Operation Properties 102
- Adding a New Operation 103
- Working With Collectors 105
- Working With Collectors 106
- Viewing Collector Properties 107
- Adding a New Collector 108
- Stopping Collectors 109
- Deleting Collectors 109
- Creating a Seed File 110
- Seed File Syntax 111
- Sample Source Seed File 112
- Sample Target Seed File 113
- Sample Collector Seed File 113
- Figure 4-7 Seed File Window 115
- Step 4 Click OK 115
- Changing IP Addresses 116
- Setting the Baseline 117
- NVRAM Settings 129
- Log Control 132
- Log Display 133
- Homepage 135
- Figure 5-2 Server Status Page 137
- Viewing the IPM Server Log 138
- Viewing the IPM Console Log 139
- • Sources 141
- • Target SAA Responders 141
- • Target IP Devices 141
- Downloading the IPM Client 144
- Viewing Latency Data 151
- Viewing Daily Latency Data 152
- Viewing Latency Data 153
- Viewing Weekly Latency Data 155
- Viewing Monthly Latency Data 156
- Viewing Jitter Data 157
- Viewing Jitter Data 158
- Viewing Weekly Jitter Data 159
- Viewing Monthly Jitter Data 160
- Viewing HTTP Data 161
- Viewing Weekly HTTP Data 162
- Viewing Monthly HTTP Data 163
- IPM FAQs 165
- IPM FAQs 166
- Active Mode 173
- Passive Mode 174
- Troubleshooting IPM 175
- Troubleshooting IPM 182
- IPM Command Reference 183
- Output of ipm status Command 190
- Output of ipm help Command 190
- IPM Internal Commands 195
- IPM Internal Commands 196
- SA Agent Feature Mapping 197
- Verify Your SA Agent Version 198
- GLOSSARY 199
- Glossary 200
- SA Agent 205
- IP and TCP 206
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