Cisco Systems WFM Manual de Instalação descarregar pdf (Página 47)

Configuring NT Authentication for Unified CC

October 2007 47

Step 4. Verifying the Database Connection

To verify the database connection from WFM to the Unified CCX database:

1. Enter the following URL in your web browser, where wfm is either the name or

the IP address of the server on which WFM is installed.

http://wfm:8087/c3/

NOTE: The website address is case sensitive.

The Workforce Management login window appears (Figure 16).

Figure 16. Workforce Management login window

2. Enter administrator in the username field.

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Cisco Systems WFM Manual de Instalação Página 47