Cisco Systems H.323/SIP Guia do Utilizador Página 45

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4-9
Administrator Guide for Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1
OL-6571-02
Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1
Troubleshooting Audio Problems
Echo
Possible Cause—The caller is using a low-quality headset with Cisco IP phone.
Corrective Action—Reduce the speaker volume to a volume that is comfortable but not loud enough to
cause feedback from the microphone back to the other end of the call.
Corrective Action—Use a headset that is approved by Cisco Systems.
Possible Cause—Cisco IP phone audio settings need adjustment.
Corrective Action—Lower the volume. Voice quality degrades if the volume on a Cisco IP phone is set
to maximum.
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